Privacy notice
This is a draft. Svei or the client still need to confirm the effective date (and any bracketed field inside the text) before the site goes live.
1. Who is responsible for your data
José Sandoval Villarreal, doing business as Pura Vida Vallarta Tours, with address at Valle de Bravo 101, esquina con avenida Valle de México, is responsible for the processing of your personal data.
2. Data we collect
When you contact us by WhatsApp, phone, or email, we may collect: your name, phone number, email address, and booking details (date, number of people, tour of interest). Our website also collects browsing data through analytics tools (pages visited, time on site, traffic source).
3. Purposes
Primary (necessary to serve you):
- Responding to your request for information
- Managing and confirming your booking
- Coordinating with the operator that runs the tour
Secondary (you may opt out):
- Sending you promotions and offers
4. Data sharing
To provide the service you booked, we share your booking data with the tour operators who actually run each experience. This sharing is necessary to deliver the service.
5. Your rights (access, rectification, cancellation, objection)
You may request access to, correction of, deletion of, or objection to the processing of your personal data by messaging us on WhatsApp or at the contact email listed on this site. We will respond within a maximum of [20] business days.
6. Cookies and tracking
This site uses Google Analytics cookies to measure traffic. You can disable them from your browser settings. Contacting us on WhatsApp starts a conversation on a third-party platform subject to its own policies.
7. Changes to this notice
Any change to this notice will be published on this same page.